Privacy Policy

Last Modified: June 9, 2025

Privacy Policy

The 5&2 Studios, Inc. (“5&2,” “we,” “our,” or “us”) is committed to respecting and protecting our consumers’ privacy.  Please read this Privacy Policy carefully to understand what information we collect, and how we use, retain, and disclose your personal information (our “Information Practices”).  BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS PRIVACY POLICY AND UNDERSTAND OUR INFORMATION PRACTICES; IF YOU DISAGREE, YOU SHOULD NOT USE THE SERVICES. For more information about our collection and use of personal information on child-directed experiences, including The Chosen Adventures, please see our Children’s Privacy Policy.

This privacy policy applies to information collected when you use the website, https://gifts.thechosen.tv, and other affiliated websites and online services that link to this policy, including The Chosen Adventures, interactive features on the website(s) (the “Site(s)”), or any other services or platforms made available by 5&2 from time to time (collectively, the “Services”).  It also applies to information obtained from third party sources, or when you interact with 5&2 offline (e.g., at events, as part of our public programming, or in other contexts). The Chosen website, located at thechosen.tv, and The Chosen mobile application are owned by the Come and See Foundation. For information about the collection, use, and disclosure of personal information by the Come and See Foundation, please see the Come and See Foundation’s privacy policy, located here.

A Note on Accessibility: This privacy policy has been designed to be reasonably accessible to people with disabilities. If you experience any difficulties accessing the information in this privacy policy, please contact us at legal@thechosen.tv.

1. Collection and Use of Personal Information 

Information We Collect 

We collect the following personal information from and about you and your use of the Services, including directly from you, indirectly from you via your use of the Services, from third parties and our business partners (such as when you link your social media profiles with the Services or otherwise interact with us on social media platforms), or from publicly available sources:  

• Personal Identifiers, such as name, address, email, date of birth, cellphone, device ID, and other online identifiers.  

• Demographic Information, such as your gender, age, or zip code.

• Content Information, such as video and content viewing information, social media posts, email messages, and other communications. 

• Internet Activity Information, such as browser type, browser version, webpages visited, content viewed, and IP address.  If you are using the App, we may collect location, device ID, and other unique device identifiers. 

• Commercial Information such as your purchase history, including products, services, and SKU number.  If you are making a purchase through the Services, you may be asked to provide credit card information. In such event, it is our policy to redirect you to a payment processing portal hosted by a third party payment processor. Please read the privacy policy on our payment processor’s website regarding the use, storage and protection of your credit card information before submitting any credit card information.  Do not send us any financial information outside the secured browsing session.  

• Geolocation Information, which we can sometimes determine indirectly from your IP address.    

• Audio, visual, or electronic Information, such as photos, videos, etc.  

• Inferences drawn from your use of the Services, including your preferences.

• Sensitive Information, such as information about your gender, race, ethnicity, immigration status, citizenship, government identifiers (Social Security numbers), sexual orientation, religious or philosophical beliefs, political beliefs, health information, genetic information, biometric information, or trade organization membership, or your precise geolocation (i.e., if you enable geolocation on your mobile device when using the App).  To the extent that we collect any of this sensitive information, we will use and disclose this information to third parties only for the business purposes of fulfilling our contract with you (i.e., to provide the Services, within the employment context) or as otherwise required by law. 

By using our Services, you understand and acknowledge that certain information, which you make publicly available through the use of our platform, including photos, comments and other materials may be searched for, seen, used or shared by other Users, consistent with the Terms of Service. We do not treat as private any information you make public, such as when you post information and materials on our message boards, comment sections, and forums. We may collect, use, share, or disclose information that does not identify you (including information that has been aggregated or de-identified), except as prohibited by applicable law.

Uses of Personal Information

We use Personal Information for a variety of purposes, including to:

• Provide the products and services you have ordered, set up your account, and grant you access to our rewards, sweepstakes, and challenges;  

• Establish that you are of legal age to use our Services;  

• Implement social media features requested, manage our online communities, and respond to questions and requests by customers and partners; 

• Analyze, manage, and improve the Services, including analyzing preferences, interests, and purchases; 

• Improve our Services, including to customize your experience by providing you with your previous purchases and purchases from similar customers;  

• Develop and implement new products, services or features;

• Participate in challenges, sweepstakes, and rewards programs;   

• Detect, investigate and prevent fraud and other crimes or malpractice, or to otherwise protect or exercise our legal rights;

• Respond to requests from law enforcement or for any other purpose, or in connection with, any legal proceedings (including prospective legal proceedings);

• Create a profile that allows us to provide you customized suggestions for our Services; 

• Advertise and communicate with you, including providing you information about our Services, or the services and products of our partners, or to otherwise provide advertisements to you on our Services; and

• Help us protect the Services and our customers and partners as well as to provide the Services to you.  

5&2 is entitled to use your personal information for these purposes because one or more of the following legal bases applies:

a) 5&2 needs to do so in order to perform its contractual obligations to you;

b) 5&2 has obtained your specific and informed consent (which may include written consent);

c) 5&2 has legal or regulatory obligations that must be discharged;

d) 5&2 needs to do so in order to establish, exercise or defend its legal rights or for the purpose of legal proceedings; or

e) the use of your personal information is necessary for our legitimate business interests or the legitimate interests of a third party, provided such interests are not overridden by your rights or interests, such as: (i) allowing 5&2 to effectively and efficiently administer and manage the operation of its business; (ii) maintaining compliance with internal policies and procedures; (iii) monitoring the use of our copyrighted materials; (iv) offering optimal, up-to-date security solutions for mobile devices and IT systems; or (v) for internal research purposes.

If you are located in a jurisdiction which requires us to obtain your consent to collect, use, store, process and disclose your personal information, you understand that by accepting the terms of this Privacy Policy you expressly provide your consent to 5&2 collecting, using, storing, processing and disclosing your personal information as set out in this Privacy Policy.  

2. Disclosing and Sharing Personal Information

We may disclose, share or sell personal information for the purposes described above, or as otherwise permitted by applicable law. The categories of parties with whom we share information include:

• Service Providers.  We disclose information with service providers that process information on our behalf. Service providers assist us with services such as payment processing, data analytics, marketing and advertising, website hosting, payment processing, and technical support. We contractually prohibit our service providers from retaining, using, or disclosing information about you for any purpose other than performing the services for us, although we may permit them to use information that does not identify you (including information that has been aggregated or de-identified) for any purpose except as prohibited by applicable law.

• Vendors and Other Parties. We disclose information with vendors and other parties for analytics and advertising related purposes. These parties may act as our service providers, or in certain contexts, independently decide how to process your information. For more information on how we may disclose or share your information, see the “Analytics and Interest-Based Advertising” section below.

• Affiliates. We may share information with our affiliates and entities with whom we share common ownership to provide, improve, offer, market, or otherwise communicate with you about our Services. 

• Business Partners and Third Parties.  We may also share information with the Come and See Foundation, a non-profit organization, as well as other business partners, such as distributors, production companies, co-production companies, and publishers for their own purposes, including to market products and services to you, show you relevant advertising, or provide an enhanced experience. To opt-out of that sharing, we provide a mechanism at point of collection or through the choice mechanisms established in this policy. 

• Promotions.  We offer rewards, challenges, sweepstakes, contests, surveys, and other promotions (each, a “Promotion”) jointly sponsored or offered by separate entities that may require submitting personal information. If you voluntarily choose to enter a Promotion, we share information as set out in the official rules that govern the Promotion as well as for administrative purposes and as required by law (e.g., on a winners list). By entering a Promotion, you agree to the official rules that govern that Promotion, and may, except where prohibited by applicable law, allow the sponsor and/or other entities to use your name, voice and/or likeness in advertising or marketing materials.

• Merger or Acquisition.  We may share information in connection with, or during negotiations for, any proposed or actual merger, purchase, sale or any other type of acquisition, business combination, bankruptcy or receivership, of all or any portion of our assets, or transfer of all or a portion of our business to another business.

• Law Enforcement.  We will comply in good faith with valid legal processes, including where required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. 

• Security.  We may disclose personal information in order to protect the rights, property, life, health, security and safety of us, the Services, or anyone else.

• With Your Consent.  We will disclose information as directed by you or with your consent. 

5&2 may share anonymous or aggregated data with third parties such, as service providers or business partners, in order to facilitate our business operations.

3. Your Privacy Rights and Choices 

Depending on your location, you may have the following rights regarding your personal information: 

• Right to know.  You have the right to request that we disclose the categories of personal information we collected about you, the categories of sources from which we collected the personal information, the categories of personal information that we sold or disclosed, our business or commercial purpose for collecting and selling your personal information, the categories of third parties with whom we shared your personal information, and the specific pieces of personal information we collected about you.

• Right to correct. You have the right to request in certain circumstances that we correct any inaccurate personal information that we have collected directly from you.  To protect your personal information, we are required to verify your identity before we can act on your request.  You may also update your information, as described in the “Updating Your Account Information” section.

• Right to delete. You have the right to request that we delete the personal information we have collected about you, subject to certain exemptions.

• Right of data portability. You have the right to request a portable copy of your personal information, to the extent technically feasible, in a readily accessible format.  

• Right to withdraw consent. You have the right at any time to withdraw consent previously given.  Note that the withdrawal of consent does not affect the lawful processing of your personal information that occurred prior to such withdrawal.

• Right to opt-out of, limit, or restrict certain uses of your personal information (e.g., targeted advertising, sale, sharing or profiling).  

• Non-Discrimination. You have the right not to be discriminated against for exercising the rights above.

• The right to lodge a complaint with your local data protection authority   If you are in the European Economic Area (EEA), Switzerland, or the United Kingdom (UK), you may lodge a complaint (but before doing so, please tell us your concerns so that we can try to solve them).  You may contact the UK Information Commissioner’s Office to initiate a complaint by clicking here. The contact information for other data protection authorities in the EEA is located here.

5&2 will take steps to verify your identity before processing your request. We may not fulfill your request unless you have provided sufficient information for us to reasonably verify you are the individual about whom we collected personal information. We will only use the personal information provided in the verification process to verify your identity or authority to make a request and to track and document request responses, unless you initially provided the personal information for another purpose. If we cannot verify your identity to comply with a request, we will explain the reason in our communication to you.

You may use an authorized agent to submit a request. When we verify your agent’s request, we may verify both your and your agent’s identity and request documentation from you that authorizes your agent to make the request on your behalf. To protect your personal information, we reserve the right to deny a request from an agent that does not submit proof that they have been authorized by you to act on their behalf.

4. Updating Your Account Information

You can visit your account through the Services to access, remove, or update certain account information we have on file about you and your business and that you have submitted through the Services. Alternatively, you may email us at  legal@thechosen.tv or to request that it be updated or removed. We may require additional information from you to allow us to confirm your identity. Please note that if you ask us to remove information, we will remove it from the Services but may continue to store and use the information for internal analytics purposes or as otherwise permitted under applicable law. We will retain and use your information as necessary to comply with our legal obligations or data retention policies, resolve disputes, and enforce our agreements. 

5. Promotional Communications

• Emails. You can opt-out of receiving promotional emails from us at any time by following the instructions as provided in emails to click on the unsubscribe link, or emailing us at the email address set out in the “Contact Us” section below with the word UNSUBSCRIBE in the subject field of the email. Please note that you cannot opt-out of non-promotional emails, such as those about your account, transactions, servicing, or our ongoing business relations. Please note that your opt-out is limited to the email address used and will not affect subsequent subscriptions. We may also share your contact information with third party business partners, and to the extent such third parties contact you, you may opt-out of receiving promotional communications from those third parties by contacting the applicable third party directly.   

• Text messages and phone calls. For text message communications and calls to your phone number, you may opt-out at any time by (i) for text messaging, texting “STOP” to the appropriate short code available from our confirmation text message or contacting us as set out in the “Contact Us” section below and specifying you want to opt-out of text messages; and (ii) for calls, requesting opt-out during any call you receive from us or contacting us as set out in the “Contact Us” section below and specifying you want to opt-out of calls. 

• Push notifications. For push notifications or in-app messages, you may adjust the permissions in your mobile device or uninstall our app. 

6. International Transfers

We are based in the United States, which may offer different levels of privacy protection than your country of residence.  If you are accessing the Services from outside of the U.S., please be aware that information collected through the Services may be transferred to, processed, stored, and used in the U.S. and other jurisdictions. By using the Services, you acknowledge that your personal information may be transferred to the U.S. or other jurisdictions for the purpose(s) set out in this privacy policy.  

7. Cookies and Tracking Technologies

We may use cookies, web beacons/pixel tags, log files, and other technologies (collectively, “Cookies”) to collect certain information about visitors to our Sites, use of our online features, and interactions with our emails and online advertisements. For more information about the types of Cookies we use on the Sites, please see our Cookie Policy, located here. 

 

8. Analytics and Interest-Based Advertising

The advertising and analytics companies we work with to provide you with targeted ads are required by us to give you the choice to opt out of receiving targeted ads. Most of these companies are participants of the Digital Advertising Alliance (“DAA”). To learn more about the targeted ads provided by these companies, and how to opt out of receiving certain targeted ads from them, please visit: (i) for website targeted ads from DAA participants, https://www.aboutads.info/choices; or (ii) for app targeted ads from DAA participants, https://www.aboutads.info/appchoices. Opting out only means that the selected participants should no longer deliver certain targeted ads to you, but does not mean you will no longer receive any targeted content and/or ads (e.g., in connection with the participants’ other customers or from other technology services).

You may also limit our use of information collected from or about your mobile device for purposes of serving targeted ads to you by going to your device settings and selecting “Limit Ad Tracking” (for iOS devices) or “Opt out of Interest-Based Ads” (for Android devices). 

Google also provides tools to allow you to opt out of the use of certain information collected by Google Analytics at https://tools.google.com/dlpage/gaoptout, by Google Analytics for Display Advertising or the Google Display Network at https://www.google.com/settings/ads/onweb/, or downloading the Google Analytics Opt-out Browser Add-on.  

Please note that if you opt out of using any of these methods, the opt out will only apply to the specific browser or device from which you opt out. We are not responsible for the effectiveness of, or compliance with, any opt out options or programs, or the accuracy of any other entities’ statements regarding their opt out options or programs.

9. Links to Third Party Sites

Our Services include links to websites, platforms, and other services not operated or controlled by us. In addition, we integrate technologies operated or controlled by other parties into parts of our Services. 

Some examples include:

• Offering our content through social media. Any information you provide to us when you engage with our content (such as through our brand page on Facebook or our chatbot in Facebook Messenger) is treated in accordance with this Privacy Policy but also remains subject to these other entities’ privacy policies. Also, if you publicly reference us or the Services on social media, we may use your reference to our Services.

• “Liking” or “sharing” our content over social media or registering or logging-in to the Services through your social media or email account.

Please note that when you interact with other parties, including when you leave our Services, those parties may independently collect information about you and solicit information from you. The information collected and stored by those parties remains subject to their own policies and practices, including what information they share with us, your rights and choices on their services and devices, and whether they store information in the U.S. or elsewhere. We encourage you to familiarize yourself with and consult their privacy policies and terms of use to determine the Information Practices of these other parties as we are not responsible for the privacy practices or the content of any such parties. To the extent we combine information from these separate entities with information we collect directly from you on the Services, we will treat the combined information in accordance with this privacy policy.  

10. Security of Your Personal Information 

We implement and maintain reasonable administrative, physical, and technical security safeguards to help protect information about you from loss, misuse, unauthorized access, disclosure, alteration, destruction, or modification. Nevertheless, transmission via the internet is not completely secure and we cannot guarantee the security of information about you collected through the Services or stored electronically.  Accordingly, we cannot and do not guarantee that your Personal Information is completely secure and safe from such risks.    

11. Retention of Personal Information

We will retain your Personal Information for as long as is needed to carry out the purposes for which it was collected, as described in this privacy policy, or as otherwise required by law. The criteria used to determine the applicable retention period for your Personal Information includes the length of time we have an ongoing relationship with you (as a user of the Services or employee) and whether there is a legal obligation to which we are subject that requires us to retain your Personal Information. 

Where we have no continuing purpose to process your Personal Information, we will either delete or anonymize it or, if this is not possible (for example, because your Personal Information has been stored in backup archives), then we will securely store your Personal Information and isolate it from any further processing until deletion is possible.  

12. Children

Our Services are not intended for use by children under 18 years of age. We do not knowingly collect information from anyone under 18 years of age.  If we become aware that we have collected the personal information of a known child, we will take steps to immediately delete such information.   However, The Chosen Adventures, located at https://thechosenadventures.com/, is directed to children under the age of 18.  For more information about our collection and use of children’s data on The Chosen Adventures, please see the Children’s Privacy Policy, located here. 

13. Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at legal@thechosen.tv or by mail using the details provided below:

5&2 Studios, Inc.
8291 Baucum Road
Midlothian, TX 76065
USA

14. Modifications to this Privacy Policy

5&2 reserves the right to modify this Privacy Policy at any time by posting the revised version on this website and updating the ‘last updated’ date above. Any such changes to this Privacy Policy will become effective upon posting.  We encourage you to check this website frequently to see the current privacy policy in effect and any changes that have been made to it.

15. Supplemental California Privacy Notice

The California Consumer Privacy Act of 2018 (“CCPA”) requires us to provide additional privacy-related information to residents of California.  The CCPA may provide you with rights to receive certain disclosures regarding the collection, use, and sharing of Personal Information, as well as rights to know, correct, delete, and opt-out of certain disclosures of Personal Information.  To the extent that we collect Personal Information that is subject to such laws, that information, our practices and your rights are described below.  

The Right to Know

You have a right to receive information regarding the Categories of Personal Information we collect, sell, disclose or otherwise share. You also have the right to receive information regarding the sources of Personal Information we collect, the purposes for which we collected it and the third parties and service providers with whom we shared it, the retention period or criteria for determining retention of such data, and whether we sell or share such data.  That information is provided to you in this Privacy Policy. In the past 12 months, we have collected the following categories of Personal Information: 

* You have the right to restrict the “selling” and “sharing” of your personal information as such terms are defined under the CCPA.  We do not “sell” personal information; however, we may “share” personal information for cross-contextual advertising purposes, as described in the “Analytics and Interest-Based Advertising” section above, as well as with our business partners, including the Come and See Foundation. To opt out of the sale or sharing of your personal information, please contact us.

For further details on information we collect, including the sources from which we receive information, review the “Categories of Personal Information Collected” and “Sources of Personal Information” above. We collect and use these categories of personal information for the business purposes described in the “Use of Personal Information” and “Disclosure of Personal Information” above, including to manage our Services. 

California Notice of Rights

California residents have certain rights with respect to Personal Information under the California Consumer Privacy Act (CCPA). For purposes of this subsection, the terms consumer, categories of Personal Information, business purpose, third party, sell, and share have the meanings ascribed to them respectively in the CCPA. Terms defined under the CCPA may differ in meaning from the common usage of the same terms used elsewhere in this Privacy Policy.

1. You have the right to request, up to two times every 12 months, that we disclose to you the following: (i) the categories of Personal Information that we have collected about you; (ii) the categories of sources from which we have collected Personal Information about you; (iii) the business or commercial purpose for collecting, selling, or sharing your Personal Information; (iv) the categories of Third Parties to whom the Personal Information was disclosed and (v) the specific pieces of Personal Information that we have collected about you. 

2. You have the right to request a portable copy of your Personal Information.

In response to verified requests pursuant to #1 or #2 above, we will confirm receipt of the request within 10 business days of receipt of the request, and disclose and deliver the required information to you free of charge within 45 days of receiving a verifiable consumer request. We may extend this time period to deliver information once by an additional 45 days when reasonably necessary. We will provide notice of the extension within the first 45-day period.

3. You have the right to request that we delete Personal Information collected from you, subject to certain exceptions allowed under applicable law.

In response to verified consumer requests pursuant to #3 above, we will confirm receipt of the request within 10 business days of receipt of the request. Following verification of your request, we may require you to separately confirm that you want your Personal Information to be deleted. We will delete the information within 45 days of receiving a verifiable consumer request (subject to certain exceptions). We may extend this time period once by an additional 45 days when reasonably necessary. We will provide notice of the extension within the first 45-day period. 

4. You have the right to request that we correct inaccurate Personal Information collected from you, subject to certain exceptions allowed under applicable law. 

We will confirm receipt of the request within 10 business days of receipt of the request. Following verification of your request, we may require you to provide documentation if necessary to rebut our own documentation that the Personal Information is accurate. If, we determine, based on the totality of the circumstances, that the information is not accurate, we will respond to the request by correcting the information, deleting the information (if deletion of the information does not negatively impact you), or providing you with the name of the source from which we have received the alleged inaccurate information (if we are not the source) We will correct within 45 days of receiving a verifiable consumer request. We may extend this time period once by an additional 45 days when reasonably necessary. We will provide notice of the extension within the first 45-day period. You have the option to submit a 250-word written statement per alleged inaccurate piece of Personal Information if it is considered health information or is concerning your health and if you request, this statement will be made a part of your consumer record with us. 

5. You have the right to opt out of the sale of your Personal Information to, or the sharing of it with, Third Parties by clicking here.  CCPA defines sale very broadly, covering both monetary and other consideration. The same is true of the CCPA’s definition of share, except that sharing under the CCPA relates only to the targeting of advertising based on Personal Information from an individual’s interaction with other websites and services. We do not sell or share Personal Information for money. However, we share some types of Personal Information as further described in Section 4 of this Privacy Policy above. If you would like to confirm your request to opt out of the sale or sharing of your personal information, visit our privacy page here.

6. You have the right to limit the use of your Sensitive Personal Information to those uses that are necessary to provide the Services or provide the goods reasonably expected by an average consumer and to certain other permitted business purposes, which you may effectuate by contacting us at legal@thechosen.tv. These business purposes include helping to perform services or provide goods reasonably expected by consumers who have requested such services or goods, ensure security and integrity (to the extent the use of the information is reasonably necessary and proportionate for these purposes), ensure physical safety of natural persons (to the extent the use of the information is reasonably necessary and proportionate for these purposes), short-term, transient use (subject to certain conditions), performing certain services, and engaging in certain activities related to quality or safety of our Services or products. We may, in limited circumstances, use or disclose Sensitive Personal Information for purposes other than those set forth above.  If you would like to confirm that your request to limit the use of your Sensitive Personal Information has been processed, please contact us here.  

7. We will not discriminate against you because you elect to exercise these rights, including by:

• Denying goods or Services to you.

• Charging you different prices or rates for goods or Services, including through the use of discounts or other benefits or imposing penalties.

• Providing a different level or quality of goods or Services to you.

• Suggesting that you will receive a different price or rate for goods or Services or a different level or quality of goods or Services.

None of the foregoing, however, prohibits us from charging you a different price or rate, or from providing a different level or quality of goods or Services to you, if that difference is reasonably related to the value provided to us by your data.

Submitting Consumer Requests

You may submit a request to exercise your right as follows:  

1. By contacting us through our Sites here.  

2. By emailing us at legal@thechosen.tv.

CCPA Authorized Agent

CCPA permits consumers to designate authorized agents to submit requests on their behalf. Under CCPA, an authorized agent is a natural person or a business entity in California that a consumer has authorized to act on their behalf subject to the requirements. If you would like to designate an authorized agent to submit a request to know, a request to delete, or a request to correct Personal Information on your behalf, please email us at legal@thechosen.tv.  Prior to responding to any request made on your behalf by an authorized agent, we may require you to provide written confirmation directly to us that you have provided the authorized agent permission to submit such request(s) on your behalf.

Verification

Whether you submit a request directly on your own behalf, or through an authorized agent, we will take reasonable steps to verify your identity prior to responding to your requests under CCPA. Upon receiving a request pursuant to above, we will confirm receipt within 10 days and provide you with information about how we will verify and process the request. In order to verify your request, we will require you to provide your first and last name, email address and mailing address.

Financial Incentives

From time to time, we may offer financial incentives in connection with the collection or use of personal information. The material terms of the financial incentive will generally be presented to you at the time you sign up. You may withdraw from any financial incentive at any time by emailing us at legal@thechosen.tv. However, if you ask us to withdraw any financial incentive, we may be unable to return previously provided incentives at a later time.